Due to the nature of our fast paced industry, we keep improving our services based on the information collected from our customers. When you visit our website we automatically collect some data necessary to identify client’s environment which helps us troubleshoot the issues. It also helps us improve the experience of our users.
The information we collect may include your IP address, time zone, browser, web pages you visit, browser type, device type (Desktop or Mobile), how you interact within cPanel, referring and exit pages.
Cookies are simple text based files sent by servers to client’s browser. We utilize cookies to collect data from our customers / visitors.
When you purchases we require you to enter information such as Your name, Address, Contact, Email, Credit Card / Paypal details to process your payments. This information is important for us to charge your card and keep our records up to date. But we also ensure that our staff’s interaction or access to this data is minimal or none at all.
In a very few exceptional cases, we may be asked by law enforcement agencies to share your data with them. We only share minimum information that is required. All such issues are handled with care by our legal team.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
All the data collected from our clients, stay at our secure and reliable servers. We employ strict internal control policies to prevent any kind of data breach.
However, all the data that belongs to you is your property and can be removed at any point in time. Simply send us an email mentioning your hosting account details and we will remove it.
We do not share your data with any third parties other than mentioned above i.e. legal authorities and fraud prevention.